LetSwim Inc

Policies

 Lesson Policies

1. LetSwim reserves the right to cancel a class prior to the start of the class, due to low enrollment. All efforts will be made to accomodate your scheduling needs or a refund will be issued.  All refunds are issued via check.

    

2. There are no make-ups provided for missed classes.

    

3. Refunds are not given to participants for missed classes.

    

4. Refunds will not be issued for cancellations received within 7days of the class start unless there is a waitlist for the class. Refunds will be issued less an administrative fee of $10.00. 

    

5. Annual School Year Registration fee is non-refundable. 

    

6. Inclement Weather. Classes are cancelled when the pool is closed. If classes are cancelled every attempt will be made to notify you by email and post it on the website.  If in doubt, contact the pool where your lessons are scheduled by accessing the "Locations" tab at the top of the website, selecting the community pool, and then call the lifeguards on duty. 

    

7. Inclement weather/Pool Closings:

   For summer session classes LetSwim will attempt to reschedule missed classes. However, there are no guarantees. 

   For school year sessions,  classes can not be made up.  

   In the event of snow, LetSwim will follow Loudoun County Schools.  If school goes in late, classes will be held at regularly scheduled times.  If schools close early, evening classes will be cancelled

8. Private lesson participants are required to provide a 24-hour advance notice for cancellation or will be charged for the class.

    

Masters Policies

1. LetSwim reserves the right to cancel the program prior to the start of program due to low enrollment.  Full refunds will be issued. 

    

2. Once registration is complete, no refunds are issued without a doctor's note restricting physical activity. Valid refunds will be issued less an administrative fee of $10.00.

    

3. There are no make-up classes or refunds for pool closures due to inclement weather, sanitary mishap, or other reasons outside the control of LetSwim.

Water Aerobics Policies

1. LetSwim reserves the right to cancel the program prior to the start of program due to low enrollment.  Full refunds will be issued. 

    

2. Once registration is complete, no refunds are issued without a doctor's note restricting physical activity. Valid refunds will be issued less an administrative fee of $10.00.

    

3. There are no make-up classes or refunds for pool closures due to inclement weather, sanitary mishap, or other reasons outside the control of LetSwim.

    

Birthday Parties

1. Parties are limited to 20 children.  All children participating in the in water portion of the party must be 5 years old and water safe as determined by the LetSwim party staff. 

    

2. For Lansdowne :  All children ages 7 and up must have a guest pass to enter the Potomac Club.  Residents may either use their HOA guest passes or purchase a guest pass for $5 at the Potomac Club the day of the party. 

    

3. Liability waivers must be signed for all children participating in the water portion of the party.  Any child that does not have a signed and completed liability waiver will not be able to participate in any in water activities.

    

4. Cancellations received 30 prior to the party date will receive the deposit refund less $25 cancellation charge. 

    

5. Cancellations recieved within 30 days from the party date will receive the deposit refund less $50 cancellation charge.

    

6. In the event of inclement weather, the party will still be held but the in water portion of the party may be adjusted to a shorter period of time or cancelled all together at the direction of the HOA Lifeguard Staff.  LetSwim will have other non-water activities for the children.